EU Order Cancellation & Withdrawal Request
If you are a consumer residing in the European Union, you may request cancellation of an order before it is shipped. You may also have the right to return eligible products and receive a refund within 14 days of receiving your order, subject to applicable legal exceptions and exemptions.
To submit a cancellation or withdrawal request, please complete the form below and include the following information in your message:
• Full Name
• Order Number
• Product Name(s)
• Date Order Was Received
• Reason for Cancellation (optional)
Please note that our Return & Refund Policy, Shipping Policy, and other store policies continue to apply to the extent permitted by applicable law. Please refer to our Return & Refund Policy for detailed information regarding return procedures, return shipping, eligibility requirements, and refund processing. Nothing on this page is intended to limit any rights that may apply under applicable consumer protection laws.
After we receive your request, we will review the order and provide instructions regarding any applicable cancellation, return, or refund process.
For questions regarding your order, please contact our customer support team.
